HPC products come with a Full Two-Year Warranty covering all parts and labor for defects in materials or workmanship under normal residential use. Additionally, residential cookers 120 quarts or smaller include a Limited Five-Year Warranty on select structural components — including pot bottom tunnel tubes, powered cooker stands, and all welds on the entire pot.
Coverage does not include damage resulting from negligence, accidents, improper use, or cosmetic wear such as scratches, discoloration, or rust. For warranty service or replacement parts, contact HPC at support@hpcookers.com or 985-260-1505. For complete details, view the Full Warranty Information.