Your cart is empty
Looks like you haven't added anything to your cart yet
Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at support@hpcookers.com.
Pre-Sales Questions
Boil Boss Triple Jet Burner (Stand-Alone Option)
Our Boil Boss Triple Jet stand-alone burner can be viewed and purchased here. It is designed to support 60QT up to 160QT round pots, making it an excellent choice if you want the flexibility to use one burner across multiple pot sizes.
This burner features built-in electronic ignition and delivers industry-leading performance and efficiency—reducing fuel consumption by 50% or more compared to traditional burners.
Shop our Triple Jet Burner
We do not offer 6mm pots, as we have found that a 4mm thickness delivers the best overall performance.
Through extensive testing and real-world use, our 4mm pots provide faster heating and more efficient performance, while maintaining durability that is comparable to heavier alternatives. This allows for quicker boil times without sacrificing strength or reliability.
While there are differing opinions in the market that favor thicker materials, our experience has consistently shown that 4mm offers the ideal balance of performance, efficiency, and durability.
We’re confident you’ll be pleased with the results our 4mm pots deliver.
At High Performance Cookers, we take pride in building products the right way—right here in the USA whenever possible.
While some components, such as gas regulators and certain consumer pots, must be sourced globally (as is the case across our industry), what sets us apart is where it matters most. All of our commercial-grade cookers are 100% manufactured by us in Covington, Louisiana.
Our patented pot bottoms, along with all burners and integrated stands, are USA-made and produced in-house, delivering unmatched performance, durability, and consistency.
We’re continually working toward expanding our domestic production, with the goal of one day offering a fully USA-made product. Until then, we remain committed to providing a cooker that outperforms the rest—built with pride, precision, and purpose.
Please see our cookers selection chart at the webpage below for a comparison of pot sizes and their capacities.
https://highperformancecookers.com/pages/cooker-selection-chart
Please see our cookers selection chart at the webpage below for a comparison of pot sizes and their capacities.
https://highperformancecookers.com/pages/cooker-selection-chart
We can put a customers logo on several of our products. From paddles to 40 gal and larger cookers.
If a custom logo option is available, you will see it as an option on the product page. If you do select to add a custom logo, please email it to sales@hpcookers.com so it will be added to your order build process.
Our program requires either an SVG (scalable vector graphic) file or any picture file like jpg or png that is not too small or blurry in order to process.
We are located at 17991 Painters Row, Unit 10, Covington LA 70435 and are open M-F 7:30am-3:30pm.
All of our pots are constructed from food-grade aluminum, which is essential to the performance of our products. Aluminum allows us to fully utilize our proprietary bottom-of-pot technology, engineered to maximize heat transfer and efficiency.
This patented design is what enables our cookers to deliver extremely fast boil times, while also maintaining consistent, controlled temperatures for applications like slow cooking and frying. The result is a level of performance and reliability that sets High Performance Cookers apart.
To learn more about our technology and the benefits of choosing a High Performance Cooker, please visit the link below:
https://highperformancecookers.com/pages/why-buy-a-high-performance-cooker
All standard burners we produce are built for 30 PSI which is what portable tanks provide. However for customers with a fixed propane system, these are typically regulated down by the government to 15 PSI.
If this is your situation, please contact us to ask for the 15 PSI version of the burner you are purchasing.
NOTE: The speed difference if any depends mainly on the natural gas service supply that is provide to our burners. Typically household service is 1/2 pound. In this case you would only be able to use our 32 tip multi-jet burners. But if your location provides 2 pounds of natural gas service, you can get one of our custom natural gas jet burners with your build. These provide the same great speed as propane jet burners. See below for more details:
Commercial Cookers
If you are using our Natural Gas Jet burners (125,000 BTUs per jet) that are available on our commercial cookers (40 gal or larger), you can expect the same FAST speeds as listed in our cooker chart.
NOTE: To utilize our Natural Gas Jet burners, you are required to provide 2 pounds of natural gas service.
Consumer Pots
When utilizing the 32 tip multi-jet natural gas burners (160,000 BTUs) you will achieve the same speed or better, as a standard boiling pot(without our HPC bottom technology) with propane jet burners.
NOTE: This is when hooked up to the standard household natural gas with 1/2 pound service.
For estimated actual times you can expect to multiply the time to boil from our standard times in this chart by 2 to 2.5.
Yes, we have a partner that helps customer to finance some of the larger customer sales. Visit the below webpage for more details.
Shipping
To view the current estimated shipping times in the future, please visit our website page below:
https://highperformancecookers.com/pages/shipping-timelines-today
General
Here is a great video to show how to safely use a propane tank and a jet burner.
Yes, check out our users manual page on Do's and Don'ts here.
Cooker Discoloration
Oh no, after using my HP Cooker for the first time, or in a new location for the first time, all of a sudden the pot and basket turned ugly brown or black. What happened? Did the metal suddenly fail?
No, your cooker is perfectly fine, besides the look of it that is! What has happened is that you have boiled water that contained an unusual high amount of minerals. This is called a patina effect to the metal. The reaction between high heat and minerals in the water can cause aluminum to darken or discolor. This is a perfectly normal reaction to science between materials. This color will also diminish the intensity over the next several boils, so before wanting to clean or restore it right away, give it a few boils to see how it settles back to a milder grey like finish.
Is it safe to still cook in the pot, given the discoloration? Yes, it is perfectly safe for continued use.
Can my pot be returned to normal looking color or condition? Yes, there are several methods to try to return your pot to original form. However, should you use it again in the same water environment, it is likely to discolor again, but probably not to the extreme dark color as the original instance.
- To remove black residue, fill the cooker with X number of cups water and add X number of tbsp. of white vinegar.
- Example 5 gallons of water, (16 cups per gallon) is 80 cups of water. Therefore you will need 80 tbsp of vinegar. (1 cup = 16 tbsp) 80 tbsp/16 tbsp = 5 cups.
- Boil the white vinegar solution in the cooker for several minutes until the water becomes very dark.
- Drain the solution down your drain and repeat the process until the black residue is gone.
- Scrub the outside of the pot with a scrubbing pad soaked in white vinegar to remove any black stains that may have developed on the outside of the pot from the water.
Additional articles of help regarding the cause of discoloration and cleaning steps:
https://iupilon.com/why-does-aluminum-cookware-turn-black/
https://www.hunker.com/12588126/what-is-the-black-residue-on-my-aluminum-pans
To limit the chances of a propane tank freezing up, please follow the below recommendations:
Start with a full tank, the fuller the tank the less chance for a tank freezing to occur. The larger the tank, the less chance for freezing as well, since you will have more propane in it.
When its cold outside, there is also a bigger chance for tank freezing. If temperature is 85 degrees or higher, better chance for it NOT to freeze.
Our multi-use cookers can be used for boiling, frying, slow cooking, and steaming.
HPC cookers are perfect for boiling seafood, like crawfish, crab, shrimp, and lobster, but that’s just the start! You can use them for frying turkeys and chicken wings, slow-cooking soups and stews, steaming fish and veggies, making gumbo and chili, and so much more. The possibilities are endless!
Our patented Tunnel Tube Technology is a groundbreaking feat of design, engineering, and manufacturing. By welding specially sized pieces of aluminum channel to the bottoms of our pots in a very specific way, we increase the surface area by nearly 3x.
The increased surface area significantly boosts thermal conductivity for superior heat absorption, distribution, and retention.
- Heats up 3x faster than other pots on the market
- Reaches a rolling boil in under 7 minutes
- Holds the heat and re-boils in 90 seconds
- Prevents hot spots for perfectly cooked food
- Uses less fuel
- Saves time
- Produces less heat in the cooking area
Aluminum has much higher thermal conductivity compared to other metals like stainless steel. Our aluminum construction ensures that our cookers reach cooking temperature faster and retain their heat throughout the entire cooking session.
Yes, as long as you use aluminum pots made by High Performance Cookers, you can depend on them to hold up to everyday use, even in commercial and industrial kitchens.
It’s no secret that aluminum pots have a poor reputation. Most manufacturers use low-grade aluminum, and their pots are thin and flimsy. Because our pots are twice as thick (4mm) and made from top-quality aluminum, they’re incredibly durable and long-lasting.
Yes, our products are backed by a 2-year warranty for commercial use or a 5-year warranty for residential use.
Learn more here: Warranty Information.
Yes, we’re proud to support military members, veterans, first responders, and government officials by offering an exclusive discount.
Learn more here: Military & First Responder Discount.
Yes, you can earn redeemable points by completing various actions such as purchasing HPC products, sharing on Facebook, signing up for our newsletter, and more.
Click the “Reward & Referral Points” link at the bottom of the page for more information.
Yes! Sign up for our newsletter to get $15 off.
Yes, we have various products on sale and commercial cookers on sale, as well as scratch & dent discounts on products that are fully functional but have cosmetic damage.
Boiling
In order to provide access to our recipe for cooking a sack of crawfish in one of our 100QT powered cookers please click below.
The speed difference if any depends mainly on the natural gas service supply that is provide to our burners. Typically household service is 1/2 pound. In this case you would only be able to use our 32 tip multi-jet burners. But if your location provides 2 pounds of natural gas service, you can get one of our custom natural gas jet burners with your build. These provide the same great speed as propane jet burners. See below for more details:
Commercial Cookers
If you are using our Natural Gas Jet burners (125,000 BTUs per jet) that are available on our commercial cookers (40 gal or larger), you can expect the same FAST speeds as listed in our cooker chart.
NOTE: To utilize our Natural Gas Jet burners, you are required to provide 2 pounds of natural gas service.
Consumer Pots
When utilizing the 32 tip multi-jet natural gas burners (160,000 BTUs) you will achieve the same speed or better, as a standard boiling pot(without our HPC bottom technology) with propane jet burners.
NOTE: This is when hooked up to the standard household natural gas with 1/2 pound service.
For estimated actual times you can expect to multiply the time to boil from our standard times in this chart by 2 to 2.5.
Frying
Here is a video of the steps and timeline to fry a turkey in our dual 40 QT Fryer.
Link to video: How to Fry a Turkey (Recipe & Safety Steps)
NOTE: Take care that the temperature never gets much above 350 very long, otherwise your oil will start to burn, and will make the turkey skin look burnt as well.
Here are a couple sites with step by step instructions/recipes you can also use for frying turkeys as well.
https://www.tasteofhome.com/article/how-to-make-deep-fried-turkey/
https://www.allrecipes.com/recipe/215412/simple-deep-fried-turkey/
Steaming
Here is a quick video on how to install your steaming rack into your basket on any of our round pots:
Round Pot steaming disc installation
- Choosing a selection results in a full page refresh.